Last updated: June 2020 The Kings Head provides this notice to describe and explain its information practices and the choices you can make about the way your information is collected and used on the Company’s website, www.thekingsheadhaddenham.co.uk
The Website acts as an online service to manage reservations, table inventory, and guest contact information from any web-enabled device and to provide the pubs customers (each, a “Guest”) with a fast, friendly way to reserve tables from any web-enabled device. As part of the reservation process guests will be required to supply their e-mail address, mobile phone number and the identities of other members of their party. This policy explains:
– when and why we collect personal information from people who visit our website and make reservations
– how we use the information
– the conditions under which we may disclose the information to others
– how we keep it secure
The Kings Head is a Public House located in Haddenham, Buckinghamshire.
52 High St, Haddenham, Aylesbury HP17 8ET How do we collect information from you?
We collect information related to how you use our Services, including how you interact with our software (including, but not limited to, clicks, page views, searches and steps are taken to complete actions). What type of information is collected from you?
In connection with your reservation we collect the following personal information. Name, mobile telephone number, email address.
n.b. we also ask for the names of other people on your table. When you access our site:
There is “Device Information” about your computer hardware that is automatically collected by Tablein. This information can include:
device type (e.g. mobile, computer, laptop, tablet)
browser information (e.g., type, language, and history)
referring website addresses
other data about your device to provide the services as otherwise described in this policy.
Location information How is your information used?
This information is used by The Kings Head for the operation of services, to maintain quality of the service, and to provide general statistics regarding use of the Kings Head website. We may use your information to:
notify you of your table reservations
provide you with new and improved features
seek your feedback on the services we provide
let you know of changes in our services or terms and conditions
send you marketing communications that you have opted into and you may be interested in
collect data, including without limitation from you, with the purpose of improving the booking service and to provide feedback.
collate and share aggregated or de-identified information at its absolute discretion, including but not limited to aggregate statistical data.
Consistent with above, we may communicate with you via electronic messages, including email, text message, for example:
send you information relating to our products and services, including reservation confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages.
and/or, subject to your preference, communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by The Kings Head.
With your consent, we may contact you at the mobile phone number that you provide to us by way of direct dial calls and text messages in connection with the above Purposes. Who has access to your information?
The Kings Head does not sell, rent or lease its customer lists to third parties.
The Kings Head does not share your information with other third parties for marketing purposes.
Third-Party Service Providers working on our behalf
We may pass on your information to our third-party service providers, agent subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. When we use third-party service providers, we disclose only the information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties, for them to use for their own direct marketing purposes.
The Kings Head will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) comply with the law or comply with legal process served on The Kings Head
(b) protect and defend the rights or property of The Kings Head
(c) act under exigent circumstances to protect the personal safety of customers and employees of The Kings Head or the public.
We may transfer your personal information to a third party:
– as part of a sale of some or all of our business and assets to any third party
– or as part of any business restructuring or reorganisation
– or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation
However, we will take steps with the aim of ensuring that your privacy rights continue to be protected. Your choices
You can choose whether or not you wish to receive information from the Restaurant. If you do not want to receive direct marketing
communications from the Restaurant, you can opt-out by not ticking the relevant boxes on the forms where we collect your personal
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Who is the point of contact at The Kings Head in the event of a data breach?
The point of contact from The Kings Head is the Licensee Abi Armstrong , who is also our Data Protection Officer. She will invoke the data control procedure as required. Then we will report the breach to the relevant supervisory authority within 72 hours of the organisation becoming aware of it. Where is data stored?
Data is stored securely on Amazon AWS servers. Amazon, compliant with the EU Data Protective Directive.
Use of ‘cookies’
Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the Services. Changes to this Statement
. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem. Right to Erasure
If you wish to delete your data, please notify us at email@example.com.